Returns & exchanges
I’d like to return/exchange my item(s)?
Show me details of your return policy:
What is Extended 45 day returns?
What does easy return and exchange mean?
How long will it take to have my exchange/refund processed?
What do I do if my product is defective?
Can I modify or cancel a return once submitted?
What address do I send my return to?
What do I do if my product is defective?
We will replace any products with a manufacturer’s defect, so long as it has been purchased through our online store. This is a rare occurrence but in the event you have received a faulty product please retain the product as our team will require photos to show the defect before a replacement or refund can be sent.
Please contact us support@cakematernity.com if you have any defective items.