Returns & exchanges
I’d like to return/exchange my item(s)? Show me details of your return policy: What is Extended 45 day returns? What does easy return and exchange mean? How long will it take to have my exchange/refund processed? What do I do if my product is defective? Can I modify or cancel a return once submitted? What address do I send my return to?
What do I do if my product is defective?
We will replace any products with a manufacturer’s defect, so long as it has been purchased through our online store. This is a rare occurrence but in the event you have received a faulty product please retain the product as our team will require photos to show the defect before a replacement or refund can be sent.
Please contact us firstname.lastname@example.org if you have any defective items.